Fiber Internet Expansion

Fiber Internet Expansion
Posted on 04/14/2026
FIBER INTERNET EXPANSION
Residents may soon see crews working in neighborhoods across the city as new fiber internet lines are installed. This work will bring more choices for internet providers to most residents of the city.

Two companies, Omni Fiber and Surf Internet, have submitted plans to expand high-speed internet service throughout Monroe.

Work is expected to begin mid-to-late April, and will take place across the city in phases continuing through the year. Some lines will be installed on utility poles, while others will be placed underground. Digging may cause short-term impacts to lawns or sidewalks, but all areas will be repaired after work is complete. Residents may also see small ground-level boxes in easement areas, along with larger access points used to maintain the system.

This project is part of a larger effort to expand access to high-speed internet service. Under Michigan law, including the Metro Act, private companies that provide internet and communication services are allowed to use public streets and rights-of-way to install their equipment. Because of this, the City must allow approved providers to place fiber lines in these areas. 

The City cannot stop this work, but it does make sure the work is done safely, follows the rules, and limits impacts and disruptons to residents as much as possible.
 
Questions?  Please see the FAQ section below or call the Department of Engineering and Public Services at 734-384-9126.
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FAQ's

Who are the companies doing the work?

Omni Fiber plans a nearly citywide build-out, using mostly existing utility poles with some underground installation.

Surf Internet is proposing a large underground network, primarily in areas north of the River Raisin.

Crews from Davey Resource Group (working with Omni Fiber) and CHR Solutions (working with Surf Internet) will be visible throughout the community as work begins.

Where will the work take place?

Initial work is expected in areas:

  • East of the CSX railroad tracks
  • West of Dixie Highway
  • On the north side of the River Raisin

Additional neighborhoods could be included as the project expands citywide.


What can residents expect?

Construction will vary depending on whether lines are installed overhead or underground:

  • Overhead work (on poles)
  • Underground work may involve digging and could temporarily impact lawns. If lawns are dug up, the fiber company will make any necessary repairs/restorations.

Some residents may notice ground-level utility enclosures, sometimes called “flower pots,” placed in easement areas. These are installed flush with the ground, vary in size and allow easy connection if a resident chooses to sign up for service in the future. In addition, in some easement areas larger rectangular enclosures called “handholes” will be installed in these areas to allow for maintenance of the mainline cables.


Why is this happening?

This expansion is being driven in part by federal funding through the Broadband Equity, Access, and Deployment (BEAD) program, which encourages investment in high-speed internet infrastructure. In addition, Michigan’s Metro Act allows authorized providers to use public rights-of-way, making it possible for these projects to move forward in communities like Monroe.

As a result, multiple providers are bringing new fiber service options to Monroe residents.

What is the City of Monroe's role in this project?

While these are private utility projects, the City plays an important role in managing the work:

  • Reviewing and approving construction plans
  • Ensuring safety and compliance with regulations
  • Coordinating underground utility locations through the Miss Dig system
  • Monitoring construction to minimize disruptions

It’s important to note that under state law, the City cannot prohibit authorized utility providers from using public rights-of-way.

When will the work start?

Work is expected to begin in mid-to-late April and will continue in phases through the end of the year.

How will this affect my property?

Some residents may see temporary construction activity near their property. In certain cases, small access points may be installed within easement areas.

Will roads or sidewalks be impacted?

Yes, especially in areas with underground installation. Installation crews will work to minimize disruptions and restore affected areas.

Do I have to sign up for the service?

No. Installation does not require you to switch providers. The infrastructure simply gives you more options.

Will there be more companies in the future?

Possibly. Additional providers may pursue similar projects as funding and opportunities become available.

Who can I contact with questions?

Residents can contact the Department of Engineering and Public Services at 734-384-9126.